How to use the Simple Task Tracker with SLA Tracking
Follow the below steps to start using the Simple Task Tracker with SLA Tracking
Simple Task Tracker with SLA tracking template helps you to track the multiple people and highlight the breaches.
This template has 2tab -Task tracker-6 team and Task Tracker-3 team
- Capture the task Id in the # section.
- Specify the task description in the Description column.
- Mention the received date in the Received column.
- SLA counter is auto calculated in the counter section.
- Support the SLA tracking in terms of days.
- SLA is configurable can be set to be red, green, or amber.
- Green-If any task is under SLA.
- Amber-If any task is right on SLA.
- RED-If ant task is breached.