Name: ITIL® 4 Direct, Plan and Improve (DPI)
Brand: Techno PM - Project Management Templates Download
Price: 1249.5 USD
Availability: InStock

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About the Course

The ITIL 4 Direct Plan and Improve qualification provides you with the practical skills necessary to create a ‘learning and improving’ IT organization, with a strong and effective strategic direction. It teaches you a practical and strategic method for planning and delivering continual improvement with the necessary agility.

This course is one of the pre-requisites for the designation of ITIL 4 Managing Professional which assesses the candidate’s practical and technical knowledge about how to run successful IT-enabled services, teams and workflows.

Duration

This course will take approximately 12 - 14 hours to complete.

Exam

It is an online course with exam.

Learning Objectives

At the end of the course, you will:

Understand the key concepts of direct, plan & improve.
Understand the scope of what is to be directed and/or planned, and know how to use key principles and methods of direction and planning in that context.
Understand the role of GRC and know how to integrate the principles and methods into the service value system.
Understand and know how to use the key principles and methods of continual improvement for all types of improvements.
Understand and know how to use the key principles and methods of communication and organizational change management to direction, planning and improvement.
Understand and know how to use the key principles and methods of measurement and reporting in direction, planning and improvement.
Understand and know how to direct, plan and improve value streams and practices.

How Does it works, PM, Project management

Looking for top-tier project management and IT service management templates? Our company specializes in delivering premium-quality templates tailored for your needs. We understand the complexities of project management and the importance of a solid foundation. Benefit from our professionally designed templates available at competitive prices.

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2. Will I get support if I have an issue or a query?

Definitely, yes, we have a dedicated support team who will happily assist. It can be an issue or any help with our templates. Our support policy is to address the customer query ASAP regardless of the product they purchase.

3. Is this a one time payment or monthly membership?

All our products are ONE TIME PAYMENT. We do not offer subscriptions so whatever you pay will be be one time.

4. How do I access my downloads?

After you checkout, you will be taken to a download page. You will also get a download link in your email.

5. What if the download link does not work?

Sometimes links can be blocked by a corporate firewall so please try using the link from a different network or from home. If you still cannot access drop an email to support@techno-pm.com and use our Contact Us Page.

6. Do you provide refunds?

We will REFUND the full amount in the following scenarios -

Templates don't work as described, and we cannot fix your problem in a reasonable time.
Templates are missing from your download and we cannot provide you the same templates shown on the site.
You are not able to access the download. We will try to provide different mediums but if none of them work for you then we will refund your amount. Check our Refund Policy.

7. What are the different types of payments accepted?

We accept PayPal, Apple Pay, Google Pay, Master Card , Amex and VISA.

8. Do these templates work with Excel?

Yes, the templates are built using MS Office so will work on Excel.

9. Can the templates be customized or edited?

Yes, our templates can be edited and changed as you need. There are no restrictions.

10. Why do you have a logo on the documents?

The Techno-PM logo is only visible on the template images. We do not use logos on templates so you can customize the template as needed.

9. How will I get my FREE monthly updates?

We will send download links to your email in the first few days of the month. We will send it to the email provided when making the purchase.